Clarify
What is Knowledge Management?
Types of Knowledge Management
Explicit
Implicit
workshops, webinars, etc
Tacit
info gained through experience and intuition
Declarative
Static information, published data in-house
Procedural
Information, guidance on procedures,
How is knowledge management created?
- Create information
- How to organize information
- How to share to audience
- How to organize the story
- Acting, how will you act? Repurcussions
- Updates