essential counselling skill

ability to stay rooted in the conversation, respond close to client’s feelings and experiences, avoid the temptation of the client to go off-topic

more clear, less vague (concrete terminology > abstract terms)

essential because -

  • makes sure responses are in line w the topic at hand
  • better understanding, ensuring they’re on the same page, fosters client connections
  • clear
  • helps client focus on the issue