7% of all communication is done through verbal communication, the words we speak, whereas the nonverbal component of our daily communication, such as the tonality of our voice, make up 38% and 55% from the speaker’s body language and facial expressions

given by Albert Mehrabian

“When an observer is judging whether the speaker likes the listener the observer relies 7% on the verbal, 38% on the vocal and 55% on the facial”.


Commonly misunderstood and misrepresented